Return & Refund Policy

**RETURNS**

If there is an issue with any products from your order, please contact us within 7 days of your order being delivered with proof of the issue to shopjaecreations@gmail.com. Though we do not accept returns, we will do our best to find a resolution.

**DAMAGES AND ISSUES**

Please inspect your order within 7 days upon receipt and contact us immediately at shopjaecreations@gmail.com if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

**EXCHANGES**

We do not offer exchanges. However, if there is an issue with a product from your order, please notify us within 7 days of your order being delivered and we will try our best to make it right by remaking the product or offering a coupon for your next purchase. Please send inquiries to shopjaecreations@gmail.com.

**REFUNDS**

Refunds are not issued for orders that have been processed and/or shipped. However, if there is an issue with a product from your order, please notify us within 7 days of your order being delivered and we will try our best to make it right by remaking the product or offering a coupon for your next purchase. Please send inquiries to shopjaecreations@gmail.com.